Skip to main content
Jan 23, 2020 10:04 PM UTC
Answered

Purchased Photoshop and was charged for it but I didn't get Photoshop or was directed to install it

This topic is closed to new replies. Start a new post to keep the conversation going.
Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
Jan 24, 2020 10:15 PM UTC

Hello,
You can check the below link.
https://helpx.adobe.com/in/contact.html
There will be a chat option at the bottom right on the page. You can also use that.
Thanks,
Nikhil Gupta

3 replies

Community Manager
Jan 24, 2020 5:27 AM UTC

Hi,

Kindly sign in to "adobe.com" and check if you are able to see the Photoshop license under your profile. If not, then you can contact the Individual team directly for more clarification.

Translate
Jan 24, 2020 10:03 PM UTC

Hi,
Well I check and I don't have the PS license in my profile and where can I contact the Individual team for some help? 

Translate
Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
Jan 24, 2020 10:15 PM UTC

Hello,
You can check the below link.
https://helpx.adobe.com/in/contact.html
There will be a chat option at the bottom right on the page. You can also use that.
Thanks,
Nikhil Gupta

Translate