Random Reoccurring Charge $29.99/mo

4 replies
1497 views
Translate

I have a random reoccuing Adobe charge on my credit card for $29.99/mo. I don't have this charge anywhere in my account. Is there a way to locate where this is coming from without contesting this with my credit card company? It would be a nightmare to cancel my corporate card.

This topic is closed to new replies. Start a new post to keep the conversation going.

Kevin StohlmeyerCorrect answer

Community Expert

@Morgan390261739kzj For billing it's best to contact support via your admin console Support tab. If you aren't an enterpise customer, contact Adobe Customer Care - log into Adobe.com and click the chat pod bottom right. Type "Agent" to get a real person. Unfortunately this is a user community forum and we cannot access your account details.

Kevin Stohlmeyer

Correct answer

Community Expert

@Morgan390261739kzj For billing it's best to contact support via your admin console Support tab. If you aren't an enterpise customer, contact Adobe Customer Care - log into Adobe.com and click the chat pod bottom right. Type "Agent" to get a real person. Unfortunately this is a user community forum and we cannot access your account details.

Translate

M

Morgan390261739kzjAuthor

Participant

Thank you! They were able to assist and help us find where the charges were coming from!

Translate

R

roxanne_8591

Participant

I have the same issue. What was your solution?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.