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Participant
September 2, 2025
Answered

Re: Admin console not working

  • September 2, 2025
  • 1 reply
  • 101 views
Screenshot_1.png
    Correct answer Anshul_Nautiyal

    Hi @yogesh_1331,

    Thank you for reaching out and sharing the screenshot. Upon checking, I’m unable to see any active licenses associated with the Adobe ID you used to post this query. I recommend reviewing the following thread for guidance on this issue:
    https://adobe.ly/47WFqdr

    If the issue persists, please send me a personal message with the Adobe ID that has the active license you’re trying to use to access the Admin Console. I’ll verify and assist you further. You can refer to this article for steps on how to send a personal message on the community:
    https://adobe.ly/3HGBgfg

    Hope this helps. Let us know if you need any further assistance.

    Regards,
    ^AN

    1 reply

    Anshul_NautiyalCommunity ManagerCorrect answer
    Community Manager
    September 2, 2025

    Hi @yogesh_1331,

    Thank you for reaching out and sharing the screenshot. Upon checking, I’m unable to see any active licenses associated with the Adobe ID you used to post this query. I recommend reviewing the following thread for guidance on this issue:
    https://adobe.ly/47WFqdr

    If the issue persists, please send me a personal message with the Adobe ID that has the active license you’re trying to use to access the Admin Console. I’ll verify and assist you further. You can refer to this article for steps on how to send a personal message on the community:
    https://adobe.ly/3HGBgfg

    Hope this helps. Let us know if you need any further assistance.

    Regards,
    ^AN