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Leo25687483zp7w
Participant
Jul 13, 2023 10:09 AM UTC
Question

Re: Adobe Creative Cloud Desktop macOS

Hello All,

I try to run Creative Cloud on a Parallels VM.
Host macOS ventura 13.4, (MacBook pro m1)  install a VM op Parallels Desktop 18 > macOS ventura 13.4.

I started the procedure to install Creative Cloud, login, etc all seems ok, but when started the Creative Cloud app to install Adobe Illustrator it remains empty, no apps to see, have tried to restart, try to repair Creative Cloud all without success.
Any help will be appreciated.

 

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    5 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jul 13, 2023 1:37 PM UTC

    @Leo25687483zp7w 

     

    do you have a teams or enterprise subscription?

     

    is there a reason you're complicating your installation by using parallels?

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    Leo25687483zp7wAuthor
    Participant
    Jul 13, 2023 2:23 PM UTC

    Hello

    Thanks for your fast reply..
    I got an Enterprise subscription, and the reason why I want to install several versions of Illustrator is that I want to test a plug-in in a clean environment.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jul 13, 2023 2:26 PM UTC

    @Leo25687483zp7w 

     

    contact your plan administrator.

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