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ericb90598866
ericb90598866
Participant
August 28, 2025
Question

Re: Adobe has shady payment practices

  • August 28, 2025
  • 2 replies
  • 76 views

We're gradually phasing out Adobe & switching to a competitor due to Adobe's shady billing & account practices, as well as the utter difficulty of doing license management in their increasing useless Admin Console. 

 

    2 replies

    A
    Community Manager
    Anshul_NautiyalCommunity Manager
    Community Manager
    August 28, 2025

    Hi @ericb90598866,

    Thanks for reaching out and sharing your feedback. We’re sorry to hear about your experience. We understand that billing and license management are important for your organization. Could you please share the specific issues you’re facing with Adobe’s billing or Admin Console? Once we know the details, we can guide you on the best steps to resolve them and assist you properly.

     

    Awaiting your response.

     

    Regards,
    ^AN

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 28, 2025

    <moved from account, payment and plan >

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