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CuriousChameleon06
Participant
Apr 24, 2023 1:25 AM UTC
Answered

Re: Anybody else receiving lots of spam email from "mail@mail.adobe.com"?

Just recieved one and it has already got blocked by our company's spam system.

Recieved time: Apr. 22nd 06:12:42

    This topic is closed to new replies. Start a new post to keep the conversation going.
    iCharlesCorrect answer
    Legend
    May 9, 2023 9:12 AM UTC

    Hi @CuriousChameleon06 ,

     

    Please follow the steps mentioned in the following document. 

     

    Hope this helps!

    5 replies

    iCharlesCorrect answer
    Legend
    May 9, 2023 9:12 AM UTC

    Hi @CuriousChameleon06 ,

     

    Please follow the steps mentioned in the following document. 

     

    Hope this helps!

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    Nancy OShea
    Community Expert
    Community Expert
    May 2, 2023 6:52 PM UTC

    [Moderator moved from The Lounge to Enterprise & Teams.]

     

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    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    Apr 28, 2023 11:45 PM UTC

    @CuriousChameleon06,

    That's not SPAM.  That's an actual notice to get files from your CC Storage before the cut-off date, if you haven't already.

     

    When in doubt, contact your IT dept Admin or reach out to Adobe Support.


    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Twitter: https://twitter.com/adobecare


     

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    Nancy O'Shea— Product User & Community Expert
    CuriousChameleon06
    Participant
    May 2, 2023 1:38 AM UTC

    Hi, thanks for your clarification and reply!

     

    As matter of fact, I'm one of the Admins of our IT dept.

    However, we do not have the control over our Email exchange server.
    I do have the company license and access to Photoshop 2023,

    yet there has been several reports from our users,
    receiving the identical formats of Emails with different variations,
    where those users don't even have access to(Nor in the past).

     

    Just wanna bring it up, to see if there's any recent attack or leak.
    Have a nice day.

     

    Steven

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    Legend
    May 3, 2023 12:27 PM UTC

    There are thousands of new attacks every day. Nobody could list them or check them. Often they are exact copies of real emails. You cannot say anything from the sending adddress, it is so easy to fake.
    You could check whether the links go to genuine Adobe.com addresses. 

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