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CuriousChameleon06
CuriousChameleon06
Participant
April 24, 2023
Answered

Re: Anybody else receiving lots of spam email from "mail@mail.adobe.com"?

  • April 24, 2023
  • 3 replies
  • 2335 views

Just recieved one and it has already got blocked by our company's spam system.

Recieved time: Apr. 22nd 06:12:42

      This topic has been closed for replies.
      Correct answer iCharles

      Hi @CuriousChameleon06 ,

       

      Please follow the steps mentioned in the following document. 

       

      Hope this helps!

      3 replies

      I
      iCharlesCorrect answer
      Legend
      May 9, 2023

      Hi @CuriousChameleon06 ,

       

      Please follow the steps mentioned in the following document. 

       

      Hope this helps!

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        May 2, 2023

        [Moderator moved from The Lounge to Enterprise & Teams.]

         

        Nancy O'Shea— Product User & Community Expert
        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        April 28, 2023

        @CuriousChameleon06,

        That's not SPAM.  That's an actual notice to get files from your CC Storage before the cut-off date, if you haven't already.

         

        When in doubt, contact your IT dept Admin or reach out to Adobe Support.


        CONTACT ADOBE SUPPORT:
        ================
        Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
        Twitter: https://twitter.com/adobecare


         

        Nancy O'Shea— Product User & Community Expert
        CuriousChameleon06
        CuriousChameleon06Author
        Participant
        May 2, 2023

        Hi, thanks for your clarification and reply!

         

        As matter of fact, I'm one of the Admins of our IT dept.

        However, we do not have the control over our Email exchange server.
        I do have the company license and access to Photoshop 2023,

        yet there has been several reports from our users,
        receiving the identical formats of Emails with different variations,
        where those users don't even have access to(Nor in the past).

         

        Just wanna bring it up, to see if there's any recent attack or leak.
        Have a nice day.

         

        Steven

        T
        Test Screen Name
        Legend
        May 3, 2023

        There are thousands of new attacks every day. Nobody could list them or check them. Often they are exact copies of real emails. You cannot say anything from the sending adddress, it is so easy to fake.
        You could check whether the links go to genuine Adobe.com addresses. 

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