Skip to main content
Participant
March 25, 2025
Answered

Re: Canceling a license

  • March 25, 2025
  • 1 reply
  • 197 views

How do you contact account manager?

    Correct answer Anshul_Nautiyal

    Hi @defaultk62ogwvu4y8a,

     

    Thank you for reaching out. Based on your query, it appears you need assistance with canceling a license or contacting your account manager. Please confirm if this is the issue you need help with.

     

    If you are looking to cancel a license, you can raise a support case directly through the Adobe Admin Console. For detailed steps, please refer to the following guide:
    How to contact support for Teams and Enterprise

    Please note that an Early Termination Fee (ETF) may apply when canceling licenses before the end of the contract term. You can review the terms here:
     Adobe Subscription Terms

    Additionally, I have sent you the contact details of your account manager via personal message—please check your inbox.

    Let us know if you need any further assistance.

    Regards,
    ^AN

    1 reply

    Anshul_NautiyalCommunity ManagerCorrect answer
    Community Manager
    March 26, 2025

    Hi @defaultk62ogwvu4y8a,

     

    Thank you for reaching out. Based on your query, it appears you need assistance with canceling a license or contacting your account manager. Please confirm if this is the issue you need help with.

     

    If you are looking to cancel a license, you can raise a support case directly through the Adobe Admin Console. For detailed steps, please refer to the following guide:
    How to contact support for Teams and Enterprise

    Please note that an Early Termination Fee (ETF) may apply when canceling licenses before the end of the contract term. You can review the terms here:
     Adobe Subscription Terms

    Additionally, I have sent you the contact details of your account manager via personal message—please check your inbox.

    Let us know if you need any further assistance.

    Regards,
    ^AN