Skip to main content
Participant
Oct 16, 2025 12:35 AM UTC
Question

Re: Creative Cloud fails to update (Error code 191)

Has there been any update to this error? I have experienced this in a Corp environment where we dont want users being admins of their work device. I've tried numerous "fixes" (e.g. cleaning tool, re-installing, deleting files, rebooting etc) however Im back a square one with the Error code 191 when CC attempts to update.

    7 replies

    kglad
    Community Expert
    Community Expert
    Oct 16, 2025 12:57 AM UTC

    are they win 11 computers?

    Translate
    thatzAuthor
    Participant
    Oct 16, 2025 1:00 AM UTC

    Yes, they are Win 11

    Translate
    kglad
    Community Expert
    Community Expert
    Oct 16, 2025 1:03 AM UTC

    is new content saved on the c drive?

    Translate