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moorelv122
Participant
Mar 25, 2020 7:44 PM UTC
Answered

Re: Expired Adobe CC Cloud Subscription Will Block Access?

Hi I basically have the same question. My organization has Adobe CC for Teams and we may not be getting approval to renew this License we will be required to move to a contract Enterprise version of Adobe. 

 

I want to understand a couple of things when the subscription expires.
- Can we still access what we have in storage?
- I wasn't clear on the answer do we have access to the software? If so for how long after it expires. (What all do we continue to have access to Files? Software?)

- Are we able to get additional time to move the files in the cloud? 

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Mar 25, 2020 11:47 PM UTC

When the subscription terminates, so does access to everything.  Be prepared.  Before your Team contract ends, be sure to do the following.

 

  • Redeem all unused Adobe Stock assets,
  • Migrate files, libraries, assets, etc... from Cloud Storage to local computers and/or networked drives that you control.
  • When in doubt, assume it will be gone the day your Team plan ends and act accordingly. 
  • It's better to be safe than sorry.

 

Nancy O'Shea— Product User & Community Expert

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Mar 25, 2020 11:47 PM UTC

When the subscription terminates, so does access to everything.  Be prepared.  Before your Team contract ends, be sure to do the following.

 

  • Redeem all unused Adobe Stock assets,
  • Migrate files, libraries, assets, etc... from Cloud Storage to local computers and/or networked drives that you control.
  • When in doubt, assume it will be gone the day your Team plan ends and act accordingly. 
  • It's better to be safe than sorry.

 

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Nancy O'Shea— Product User & Community Expert