Skip to main content
Participant
May 12, 2023 7:12 AM UTC
Answered

Re: Files somehow in a personal profile instead of business profile and can't access them.

May I know whether your issue solved? I'm facing the same issue now on not receiving any file in my enterprise profile, it all go to the personal profile instead due to same email

    kglad
    kgladCorrect answer
    Community Expert
    Jul 3, 2023 3:28 PM UTC

    change your profile when signing in to the cc app.

    2 replies

    mahmoud239215848tcy
    Participating Frequently
    Jan 15, 2025 2:08 PM UTC

    Did you find a solution to this problem pls?

    Translate
    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Jul 3, 2023 3:28 PM UTC

    change your profile when signing in to the cc app.

    Translate