Participant

Answered

Re: How do I cancel my Subscription?

5 replies
317 views
Translate

Im experiencing the same problem and not show hpw i can get out this scam

A

Anshul_NautiyalCorrect answer

Legend

Hi @thandeka_6939,

Thank you for reaching out, and we apologize for the inconvenience.

Could you please provide more details about the issue you are experiencing so we can assist you more effectively? Based on our records, you currently have an active Teams subscription associated with the Adobe ID used to post this query.

If you are looking to cancel your plan, please note that cancellations must be processed through a support case submitted via the Admin Console. You can refer to the following guide for instructions on how to open a support case:
https://adobe.ly/4d3DNLP

Let us know if you have further questions.

Regards,
^AN

D

detailed_Shimmer132c

Participant

I want to cancel my account. I don’t know how I bought it. Please let me know so I can cancel

Translate

A

AnkitVerma

Community Manager

Hi @detailed_Shimmer132c,

Thanks for reaching out.

The easiest way to find out is to sign in at https://adobe.ly/4gwA5xx. If you purchased directly from Adobe, you'll see a Manage plan button next to your subscription: select it, then Cancel your plan, and follow the prompts to confirm.

If there's no Manage plan option, the subscription was purchased through a third party such as Apple, Google, or Microsoft, and you'll need to cancel through them. The steps and links for each are here: https://adobe.ly/4zMlt4x

Hope this helps. Let us know what you see and we'll take it from there.

Thanks,
^AV

Translate

D

detailed_Shimmer132c

Participant

I want to cancel my account. I don’t remember how I bought it. There must be some way for you to tell me

Translate

D

detailed_Shimmer132c

Participant

I don’t remember how I bought it

Translate

A

Anshul_NautiyalCorrect answer

Legend

Hi @thandeka_6939,

Thank you for reaching out, and we apologize for the inconvenience.

Could you please provide more details about the issue you are experiencing so we can assist you more effectively? Based on our records, you currently have an active Teams subscription associated with the Adobe ID used to post this query.

If you are looking to cancel your plan, please note that cancellations must be processed through a support case submitted via the Admin Console. You can refer to the following guide for instructions on how to open a support case:
https://adobe.ly/4d3DNLP

Let us know if you have further questions.

Regards,
^AN

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.