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Participant
September 18, 2017
Answered

Re: How do I re-register a product to another user?

  • September 18, 2017
  • 2 replies
  • 336 views

What if, the person that the product was registered to is no longer with our company and I am the new user to be registered?  The product (CS5) was left with the parent organization and assigned to a different user within the organization.  We do not know who it is even currently registered to.

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    Correct answer John T Smith

    If that is an individual license, Can Creative Cloud members pass on or sell old versions of CS?

    If that is a volume license, Adobe Licensing Website | Serial numbers, orders, and accounts

    But... my understanding is that a volume license is for the organization, not the individual in an organization, so I don't know how you DE-activate on computer A to then activate on computer B

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 6, 2017

    If that is an individual license, Can Creative Cloud members pass on or sell old versions of CS?

    If that is a volume license, Adobe Licensing Website | Serial numbers, orders, and accounts

    But... my understanding is that a volume license is for the organization, not the individual in an organization, so I don't know how you DE-activate on computer A to then activate on computer B

    Bani Verma
    Legend
    October 6, 2017

    (Branched out as a new discussion and Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​)