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danielg73601000
Participant
July 12, 2019
Answered

Re: how do we resend a invitation for a team member?

  • July 12, 2019
  • 1 reply
  • 1451 views

I guess this has never been properly fixed. I added a new user yesterday and assigned him a license and he never received the 'Welcome' email. There is still no way that I can find to resend that email.

Adobe, please stop acting like your products are perfect and will never fail. It would very helpful to provide remediation functionality like what is being asked for here. Between this sort of thing and the nightmares we're living with dealing with the new shared device license mess (along with their miserable "Are you still logged in?" popups), this is getting beyond ridiculous.

Please just provide what your paying customer are asking for. Just. Fix. It.

    This topic has been closed for replies.
    Correct answer Bani Verma

    (Branched out as a new discussion and moved to Enterprise & Teams​ community.)

    Hi Daniel,

    Users don't get an email invitation when they're added to your organization. They don't need to accept an invitation.

    So, you can add Users to your organization and view them in the Users tab in the Admin Console.

    Users, however, get an email notification when they've been added or removed from a product if the product profile notification setting is turned ON. See User Notification setting in the screen below.

    See Manage products and profiles

    create-new-profile-wizard.png

    1 reply

    Bani Verma
    Bani VermaCorrect answer
    Legend
    July 15, 2019

    (Branched out as a new discussion and moved to Enterprise & Teams​ community.)

    Hi Daniel,

    Users don't get an email invitation when they're added to your organization. They don't need to accept an invitation.

    So, you can add Users to your organization and view them in the Users tab in the Admin Console.

    Users, however, get an email notification when they've been added or removed from a product if the product profile notification setting is turned ON. See User Notification setting in the screen below.

    See Manage products and profiles

    create-new-profile-wizard.png

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