Re: How on earth do I submit a complaint?
Just posting this here to say that after working in the Creative Cloud for 7 years on a mixture of enterprise/personal premium accounts I have now lost all my assets and have been messed about by the so called customer service team which promised they'd transfer assets, that they'd give me a call back and sent me on an endless loop of useless conversations with agents that seem to make up rules as they go, some being able to escalate to their managers, others claiming it's not possible., ultimately resulting in an absolute wast of time time and energy.
It's a real shame how badly Adobe degraded their quality and care for customers over the years. I for once am ready to start fresh with another company as Adobe has clearly grown too much to actually care about its users. So good riddance, Adobe welcome Canva and Figma.
