Re: Modelo RFI e Certificado de residencia

Hi @Vitor_Oliveira0924,
Thank you for reaching out. Upon reviewing your account, I can confirm that there is an active Individual Creative Cloud Photography Plan associated with the Adobe ID used to post this query.

If you have a Teams or Enterprise subscription linked to a different Adobe ID, you may need to raise a support case through the Adobe Admin Console for further assistance. You can find detailed instructions on how to do so here:
Adobe Enterprise Support and Expert Services

If this issue pertains to your Individual Creative Cloud Photography Plan, please let us know, and I will ensure your query is directed to the appropriate community for support.

Regards,

@Vitor_Oliveira0924 

do you have a teams or enterprise subscription?