Hi there,
Thank you for reaching out and for sharing the logs. Based on the details, it appears that your machine is failing to obtain a proxy for the requested URL. WPAD refers to the Web Proxy Auto-Discovery method used by Windows WinHTTP. The error code 12180 (ERROR_WINHTTP_AUTODETECTION_FAILED) is returned when WinHTTP cannot discover the Proxy Auto-Configuration (PAC) URL during the auto-proxy detection process. This issue is common in corporate environments where proxy or PAC file configuration is required but not set up correctly.
As a next step, I recommend testing network access:
Open a browser and try accessing the URL shown in the log. If it fails, the issue is likely network or proxy related.
If you are on a corporate network, please check with your IT team to ensure that Adobe endpoints are whitelisted and that proxy auto-detection (WPAD) is correctly configured.
For reference, please review this document on the domains that need to be allowed for Adobe apps and services to function correctly: https://adobe.ly/4n7iMEb
I hope this helps. Please let us know if you need further assistance.
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