Re: there is a problem with generator - January 2020

Question

Unfortunately, this solution does not work for me as I have organization managed security settings. In my case, I am unable to change the exclusions as I am not an administrator.

Nikhil R Gupta · Accepted Answer

Hello,Did you try the steps mentioned in the below article?https://helpx.adobe.com/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html You can also check if the generator is enabled under Photoshop preferences.Preferences--> Plugins --> enable generator I read some reviews on Malware Bytes, this is also causing issues. If you have that, please disable it. Thanks,Nikhil Gupta

SuJoshi · Answer

Hello,I apologize for the inconvenience caused to you.Kindly check this help document to troubleshoot the issue: https://helpx.adobe.com/in/photoshop/kb/error---there-is-a-problem-with-generator--occurs-when-launching.html#:~:text=Configure%20your%20security%2Fanti%2Dvirus%20software,-Generator%20uses%20a&text=Make%20sure%20that%20port%208010,node%20can%20fix%20this%20error.&text=Windows%3A%20C%3A%5CProgram%20Files,Adobe%20Photoshop%202020%5Cnode.exe If you are using a work machine then you have to work with your IT team to fix it.

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