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Addy5CE5
Participant
October 9, 2023
Answered

Re: Unable to find ServiceConfig.XML on MAC

  • October 9, 2023
  • 2 replies
  • 265 views

Did you ever find this answer? I'm having the same problem.

    This topic has been closed for replies.
    Correct answer Ashish_Harrison

    Hi @Addy5CE5, here's the path: /Library/Application Support/Adobe/OOBE/Configs (Mac)

    C:\Program Files (x86)\Common Files\Adobe\OOBE (Windows)

    2 replies

    Ashish_Harrison
    Adobe Employee
    Ashish_HarrisonCorrect answer
    Adobe Employee
    October 12, 2023

    Hi @Addy5CE5, here's the path: /Library/Application Support/Adobe/OOBE/Configs (Mac)

    C:\Program Files (x86)\Common Files\Adobe\OOBE (Windows)

    Regards,Ashish Harrison
    R
    Ryan5C6A18182011
    Participant
    October 12, 2023

    After working with Adobe support they reccomended I create a new Creative cloud package from the admin console. The new package overites any other configuration left by previous installs. Installing the brand new package resolved the issue. 

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