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Hu-Hwa16B8
Participant
October 28, 2020
Answered

Re: unable to verify subscription

We can't verify your subscription

I am having the same problem on 37 computers, 

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    SuJoshiCorrect answer
    Community Manager
    October 28, 2020

    Please confirm when exactly this error is coming and is it for all the creative cloud applications. This generally comes when the creative cloud apps are not able to connect to Adobe servers. You can check the proxy or network/firewall settings if any Adobe endpoints are blocked. Here is the list of all endpoints: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

     

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    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    October 28, 2020

    Please confirm when exactly this error is coming and is it for all the creative cloud applications. This generally comes when the creative cloud apps are not able to connect to Adobe servers. You can check the proxy or network/firewall settings if any Adobe endpoints are blocked. Here is the list of all endpoints: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

     

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