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Bernard Ouellet
Participant
Feb 8, 2023 2:57 PM UTC
Question

Re: User account removed, shared files downloaded, but I am unable to Upload assets to my storage

I was having the same issue.
I got the "Uploading PSDC file via the web isn’t supported" message and none of the proposed solutions worked.
-Renaming files to .PSD did not work
-Trying to upload to the online Photoshop Beta did not work

What did work, was copying the downloaded files in the "Creative Cloud Files" folder that is on my computer.
After that, I could see and access the files in my cloud account at https://assets.adobe.com/files



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    1 reply

    Beto Mart
    Beto Mart
    Participating Frequently
    Sep 2, 2023 11:56 PM UTC

    Hi Bernard. I tried your solution and it kind of worked.

    I can see my files at the assets.adobe.com/files website, but I can only preview, rename, share or delete them.

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