Answered
Re: What happens when you cancel your 'Creative Cloud subscription'?
I've cancelled my subscription to open a new one and all my files I wanted to move over have been deleted?
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ProDesignToolsCorrect answer
Community Expert
May 19, 2023 1:50 PM UTC
How long ago did you cancel? Generally, they should still be available for 30 days.
"What happens to my existing files if I cancel?
You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage."
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
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