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hanneswa
Participant
May 15, 2017 12:05 PM UTC
Answered

Reader DC - Bad Quality (Icons, Images, ...)

Hello,

I have installed latest Adobe Reader DC in my test-Environment running on Windows Server 2016 and Citrix XenApp 7.13.

The graphic-quality is bad in Reader. Especially the Icons in the main toolbar look shabby.
Have a look at the screenshot:

I tried some settings like "bAntialiasGraphics", "bAntialiasImages" and so on, but there was no improvement.

I did also open up a few PDFs and noticed, that the Image quality is also bad.

Does anybody have an idea on how to improve this?

Additional I noticed, that Adobe Reader DC uses ist own mouse-cursor-set. (black-cursor, hand, ...)

Is it possible to prevent the Reader to change the cursors?

Thank you!

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jaco4377
jaco4377Correct answer
Participant
Oct 30, 2017 1:07 PM UTC

Delete DC folder from Users\CurrentUser\AppData\Local\Adobe\Acrobat

5 replies

jaco4377
jaco4377Correct answer
Participant
Oct 30, 2017 1:07 PM UTC

Delete DC folder from Users\CurrentUser\AppData\Local\Adobe\Acrobat

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iarua
Participant
Nov 10, 2017 3:30 AM UTC

Thx!

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N J A
Participating Frequently
Aug 25, 2017 1:54 PM UTC

I have exactly the same problem in Acrobat Pro DC - the icons also look terrible!

Does nobody at Adobe even test their software on different platforms?

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Rave
Participating Frequently
Aug 31, 2017 10:13 AM UTC

Hi Hannes and Nick,

Check this option in the Reader preferences and see if that works for you.

You can reach the preferences window by navigating to Edit> Preferences.

Regards,
Rave

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