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whstechs
Inspiring
November 3, 2015
Question

Reader DC not set as default after using customization wizard and SCCM. Windows 10 Entx64

  • November 3, 2015
  • 3 replies
  • 8897 views

Hi there,

we use SCCM to deploy software and configured Reader DC similarly to how we used previous version of reader.

Part of this process is make reader the default pdf handler

When deployed as part of a task sequence, Reader is not the default for any user. (Edge remains the default)

When deployed as an application and installed by 1 user, reader becomes the default for that user, but no other users.

Any ideas on whats needed to resolve this?

    This topic has been closed for replies.

    3 replies

    W
    whstechsAuthor
    Inspiring
    February 4, 2016

    Has there been any improvement to this?

    M
    Adobe Employee
    Mohd Amish
    Adobe Employee
    February 11, 2016

    Please see if Setting the Default PDF Viewer (handler) — Enterprise Administration Guide helps.

    W
    whstechsAuthor
    Inspiring
    February 22, 2016

    Will try this out, but this introduces another issue

    Users who prefer acrobat to be the default viewer will no longer have this possibility as it is reset every logon.

    Has this issue been brought up with Microsoft by adobe? Im sure you have more power here in this regard. Is it the intended design for edge to steal ownership for every user?

    rsheldon_asg
    rsheldon_asg
    Participant
    December 7, 2015

    I am experiencing the same issue with Adobe Reader DC in my environment as well.  The application will only apply the default PDF handling settings for the logged in user, not all users on the system.  Have there been any updates to this issue/has a bug been filed?  If my environment can be helpful in isolating the issue, please let me know.

    EnterpriseHelp
    Community Manager
    EnterpriseHelpCommunity Manager
    Community Manager
    November 4, 2015
    • What OS?
    • Is Acrobat installed?
    • Is this true for standalone PDFs on the computer that are not being viewed in the browser?
    • PDFs on the machine are not associated with an Adobe Reader icon?
    • Have you used the Wizard to customize the install?
    W
    whstechsAuthor
    Inspiring
    November 4, 2015
    • What OS?
      • Windows 10 Enterprise x64

    • Is Acrobat installed?
      • Yes, Acrobat X installed first, also not default handler

    • Is this true for standalone PDFs on the computer that are not being viewed in the browser?
      • PDFs tested were opened from network share

    • PDFs on the machine are not associated with an Adobe Reader icon?
      • No, that is the issue i thought i described.

    • Have you used the Wizard to customize the install?
      • As per post title - yes

    Command to install: msiexec /i "AcroRead.msi" /q TRANSFORMS="AcroRead.mst" /L* "%temp%\Acrobat Reader DC install.log"

    EnterpriseHelp
    Community Manager
    EnterpriseHelpCommunity Manager
    Community Manager
    November 4, 2015

    Install Reader manually without the Wizard/SCCM in the workflow and see if it works.

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