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Participant
April 25, 2021
Answered

Recover fresco file from locked account

  • April 25, 2021
  • 1 reply
  • 307 views

I had a access to Adobe apps through my university account but got locked out after I graduated.  I need access to a file a created I on Fresco (the free version) but I am unable to access any of my Adobe cloud files from my school account. Is there any way I can get this work back?  

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Correct answer SuJoshi

Hello,

The school/enterprise accounts are managed by the IT of the organization. Please contact them and check if you can gain access to the account.

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
April 26, 2021

Hello,

The school/enterprise accounts are managed by the IT of the organization. Please contact them and check if you can gain access to the account.

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