Reducir el numero de licencias

Question

Quiero reducir el numero de licencias, ya que actualmente contamos con 13/14 licencias que estan siendo utilizadas. Por mas que busco no encuentro la manera de reducir este numero.

Anshul_Nautiyal · Accepted Answer

Hi @Dazzling_Canvas2949,

Thanks for reaching out. Based on our records, you currently have an active Teams plan associated with the Adobe ID used for this query. As you are within your renewal window, you can update your plan by following these steps:

In the Admin Console, go to the Account tab and select Update plan under Renewal.
Modify the products and license quantities as needed, then click Continue.
If reducing license count, select a reason and proceed.
Click Edit to update your payment method. The changes will apply to all subscriptions linked to the same card.
Review and confirm the changes by selecting Save Changes.

Please ensure you unassign any excess licenses before the renewal date to avoid automatic revocation under the over-assignment policy.

For more details, refer to: https://adobe.ly/4jTbBgn

You may also contact your account manager for assistance. Let us know if you need further support.

Peru Bob · Answer

Are they individual licenses or volume licenses?

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