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Social Capital Group
Participant
October 10, 2023
Answered

Reducir mis licencias

  • October 10, 2023
  • 2 replies
  • 321 views

Buenas,

 

quisiera saber como poder reducir licencias que ya no estoy usando. Estoy siguiendo los pasos, pero no me aparece la opción de poder renovar licencias o reducir, por favor necesito ayuda urgente para poder reducir dos licencias y no estar pagando por demás.

 

Gracias!

 

    This topic has been closed for replies.
    Correct answer iCharles

    Hi @Social Capital Group ,

     

    Have you tried following this document?

    2 replies

    I
    iCharlesCorrect answer
    Legend
    October 11, 2023

    Hi @Social Capital Group ,

     

    Have you tried following this document?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 10, 2023

    i think tou have to wait until it's time for renewal because you already paid for the year.

     

    open the support tab on your admin console > start chat or start case or request expert session.

     

    https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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