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Known Participant
Jun 12, 2024 5:37 PM UTC
Answered

Remote update manager Acrobat and Download

Hi,

 

If RUM is interrupt during the download phase will, on a next run, start the download where it was?

Is it updating Acrobat Pro too?

 

Thanks,

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iCharlesCorrect answer
Legend
Jun 13, 2024 3:27 PM UTC

Hi @francoisr65984866 ,

If the Remote Update Manager (RUM) is interrupted during the download phase, it does not resume from where it left off on the next run. You would need to restart the download process from the beginning.


Regarding updates for Acrobat Pro, RUM can be used to update Acrobat Pro and other Adobe applications, as it facilitates managing and deploying updates across various Adobe products.

For more details, you can refer to the help document: https://adobe.ly/3KNSbtX.

Hope this helps!


^CS

3 replies

Community Manager
Jun 12, 2024 8:06 PM UTC

If you are not using any filter, the next command will install and update the apps.

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Known Participant
Jun 12, 2024 9:41 PM UTC

But if the download is complete because the user did restart or shutdown the computer, next time will the download resume and restart from the point where is was or if it will scrap the download and restart from the beginning?

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iCharlesCorrect answer
Legend
Jun 13, 2024 3:27 PM UTC

Hi @francoisr65984866 ,

If the Remote Update Manager (RUM) is interrupted during the download phase, it does not resume from where it left off on the next run. You would need to restart the download process from the beginning.


Regarding updates for Acrobat Pro, RUM can be used to update Acrobat Pro and other Adobe applications, as it facilitates managing and deploying updates across various Adobe products.

For more details, you can refer to the help document: https://adobe.ly/3KNSbtX.

Hope this helps!


^CS

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