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November 14, 2013
Question

Remote Update Manager - Acrobat Pro

  • November 14, 2013
  • 1 reply
  • 2137 views

Hello everyone,

Please review this snippit from the Remote Update Manager (RUM) documentation.

 

Note: Remote Update Manager is meant only for a subsection of Adobe Desktop products. It can not be used for browser plug-ins such as Flash Player and for Adobe Reader, Acrobat Professional, and Adobe AIR application updates.

I ask the question... WHY?

Why, at the very least isn't Acrobat Pro part of the Adobe Update Server Setup Tool (AUSST) and RUM configuration?

I've finally gotten my Adobe udate server working and created a Scheduled Task to run the incremental update everyday. Perfect.

Now I'm implementing the override files on my client machines and creating a Scheduled Tasks to run the RemoteUpdateManager so that my users (as well as myself) do not have to worry about updating the Adobe programs... BUT... one of the programs that we use quite a bit, Acrobat Pro, is not part of this automated update scenario.

So, I'm left still updating Acrobat manually which almost, but not quite, defeats the purpose of AUSST & RUM.

Can anyone from Adobe tell me whether there are plans to add Acrobat Pro to the automated updating procedure mentioned above?

Please say yes.

I'm so close to being at the point where the Adobe updates are completely automated. Adding Acrobat Pro to the list would be like hitting a grand slam in the 9th inning to win the game.

Thanks in advance.

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    1 reply

    Markus Jasker
    Adobe Employee
    Adobe Employee
    November 15, 2013

    Acrobat is not a creative product. It is included in the Creative Cloud an can be deplyoed with it. And so can updates. But the way to update Acroabt pro is SCUP/SCCM on WIn and for example the Casper Suie from JAMF on MAC. All Acrobat Info are here to find including all tols and download links: http://www.adobe.com/devnet-docs/acrobatetk/index.html

    SuprtGuyAuthor
    Known Participant
    November 15, 2013

    Markus, thank you for the information.

    First, If Acrobat is not a creative product then it shouldn't be offered in the CC collection of programs.

    Second, Things being the way they are - Acrobat being deployable with the CC programs - it should be updated the same way as the CC programs. It would just make it nice and tidy and dare I say efficient.

    I will check out the link to the tools. Great, more software to download, install and configure.