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teamneusta
teamneusta
Participating Frequently
January 29, 2015
Answered

remote update manager creative cloud app

  • January 29, 2015
  • 1 reply
  • 3319 views

Hello,

remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?

Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...

Thanks and regards,

Tobias

    This topic has been closed for replies.
    Correct answer Ashubijalwan1

    Hello,

    hasn't anyone got an idea on how to automatically update "Adobe Creative Cloud" - App? As mentioned above, our domain-users don't have admin rights and there seems to be no network-manageable updater available.

    Regards,

    Tobias


    Adobe creative cloud desktop client works on automatic update workflow whenever Adobe releases. You can create a package for Creative cloud desktop only using creative cloud packager and then deploy to user's machines and they will have an updated version of creative cloud desktop.

    Thanks,

    Ashish

    1 reply

    Ashubijalwan1
    Adobe Employee
    Ashubijalwan1
    Adobe Employee
    January 29, 2015

    Hi Tobias,

    Welcome o Adobe communities.

    Adobe remote update manager invokes updates for creative cloud apps too including CS 6. did you get any error message while running RUM?

    Thanks,

    Ashish

    teamneusta
    teamneustaAuthor
    Participating Frequently
    January 29, 2015

    Hi Ashubijalwan1,

    just to make sure there is no misunderstanding:

    All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".

    When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".

    Best regards,

    Tobias

    Ashubijalwan1
    Adobe Employee
    Ashubijalwan1
    Adobe Employee
    January 29, 2015

    Got it. Creative cloud apps is an utility to install Adobe creative cloud apps individually and use Adobe online services. RUM will not invoke update for this utility.

    Thanks,

    Ashish

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