Skip to main content
Participant
March 18, 2024
Answered

Removing Inactive users

  • March 18, 2024
  • 1 reply
  • 4520 views

I need to remove inactive users from our account, I have over 100.  Some of these users have left the company or no longer need the license they had assigned to them.  When I try to delete their account I get the option of Transfering content now, later or removing content.  I'm nervous to delete completely as I dont know if there may be adobe documents still required by their teams....does deleting them completely remove access to any adobe documents that may have been created?

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Hi @Amanda36148431s9e5 review the section titled "Remove Users" - it will answer your questions about migrating assets, etc.

https://helpx.adobe.com/enterprise/using/manage-users-individually.html#remove-users

After you handle the migration, etc. you can then permanently remove them (section titled "permanently remove users")

https://helpx.adobe.com/enterprise/using/manage-directory-users.html

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
March 18, 2024

Hi @Amanda36148431s9e5 review the section titled "Remove Users" - it will answer your questions about migrating assets, etc.

https://helpx.adobe.com/enterprise/using/manage-users-individually.html#remove-users

After you handle the migration, etc. you can then permanently remove them (section titled "permanently remove users")

https://helpx.adobe.com/enterprise/using/manage-directory-users.html