Skip to main content
H
Helena5C5B
Participant
May 31, 2021
Question

Renewing license - Account Manager out of reach

  • May 31, 2021
  • 1 reply
  • 196 views

Hi,

 

I am trying to renew my yearly license. Adobe tells me to that I need to contact my account manager for that. What do I do if she is out of reach for weeks? There is no one I can talk to. Anybody else had that problem?

 

This topic has been closed for replies.

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
May 31, 2021

Hello,

Please contact the support team and check if they can arrange a callback or a meeting with her colleague or concern team if the account manager is not available. Click on the chat icon on the bottom right corner of this page: https://helpx.adobe.com/support.html.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices