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Correct answer Bani Verma

Hi @43088545,

 

This message appears when you request new app access from your Admin for download and installation. I reviewed your account, but couldn't find any subscription registered on it to confirm what type of subscription you own and if you should see this error or not. 
Please share the email address associated with your subscription purchase in a personal message with me so that I can assist you better. 

 

Thanks, 
^BS

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
December 18, 2025

Hi @43088545,

 

This message appears when you request new app access from your Admin for download and installation. I reviewed your account, but couldn't find any subscription registered on it to confirm what type of subscription you own and if you should see this error or not. 
Please share the email address associated with your subscription purchase in a personal message with me so that I can assist you better. 

 

Thanks, 
^BS