Request to consolidate two Adobe contracts and transfer licenses

Hi ​@RafalZM 
Thank you for reaching out. Upon review, I can see that you have an active Teams account associated with the Adobe ID used to post this query. Based on your message, it appears that you are looking to merge two different Adobe contracts. Please confirm if this is the issue you require assistance with.

Could you also confirm the type of contracts involved — whether both are Teams, both are Enterprise, or one is Teams and the other is Enterprise?

In such cases, one contract would generally need to be cancelled and the required licenses added to the remaining contract.

For migration of users and applications, if you need to add multiple users, you can follow the steps outlined in the following document to manage users via CSV bulk upload in the Adobe Admin Console:
https://helpx.adobe.com/enterprise/using/bulk-upload-users.html

For transferring user assets where technically possible and to support unified management under one contract, please refer to this documentation:
https://helpx.adobe.com/enterprise/kb/transfer-assets.html

I would also recommend opening a support case or contacting your Adobe Account Manager for further assistance with this request.

I hope this helps. Please let us know if you need any further assistance.

Regards,

^AN

Moving this discussion to the Enterprise & Teams community.

​@RafalZM did you post a second post from the other account?

you can’t automatically consolidate accounts.  you have to manually merge one into the other and then cancel one.