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matthieu_3060
Participant
Dec 16, 2024 12:22 PM UTC
Answered

Résilier des licences

Bonjour,

Comment faire pour résilier des licecnes depuis la console d'administration quand, à chaque fois que l'on essaie, il est indiqué :

"Impossible de charger les données
Une erreur s’est produite. Veuillez réessayer."

Merci

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kglad
kgladCorrect answer
Community Expert
Dec 16, 2024 2:12 PM UTC

use your console to ask for help, https://helpx.adobe.com/enterprise/using/support-for-enterprise.html

 

but you won't be able to cancel licenses until they are near their expiration date.

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2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Dec 16, 2024 2:12 PM UTC

use your console to ask for help, https://helpx.adobe.com/enterprise/using/support-for-enterprise.html

 

but you won't be able to cancel licenses until they are near their expiration date.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 16, 2024 2:11 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from account, payment & plan">
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