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Bani Verma
Legend
March 12, 2021
Question

Resolve Blank white screen/CEF Helper has stopped working on Windows 1607

  • March 12, 2021
  • 0 replies
  • 434 views

If your Creative Cloud desktop app is displaying the following errors:  

  • Blank white screen
  • Adobe CEF Helper has stopped working

 

We now have an update available for the Creative Cloud desktop app (v 5.4.2.541), please click on this link to download the patch and install it to resolve this issue. 

Admins can create a package that contains the Creative Cloud desktop app from the Admin Console and deploy it to affected devices.

 

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