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C
Cianne
Participant
November 4, 2022
Answered

Restart Plan button not working

  • November 4, 2022
  • 1 reply
  • 248 views

Today I received an email offering reactivation of the Acrobat account I canceled. I decided to reactivate it. The link took me to a page with a section labeled "Restart your Adobe Acrobat Pro" and a blue button labeled "Restart Plan." When I click it, I see an error message flash by too fast to read, then an endless loading circle. How can I restart my plan?

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Correct answer Cianne

Solved my own problem. The error message displayed long enough to see a phone number: 800-525-0774. The salesperson reactivated my subscription and gave me a deal for one year. Good customer service from Adobe.

1 reply

C
CianneAuthorCorrect answer
Participant
November 4, 2022

Solved my own problem. The error message displayed long enough to see a phone number: 800-525-0774. The salesperson reactivated my subscription and gave me a deal for one year. Good customer service from Adobe.

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