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BrianP_HKP_
Participant
August 8, 2024
Answered

Restore deleted user storage content?

  • August 8, 2024
  • 1 reply
  • 945 views

I mistakenly deleted a user, along with their cloud storage account. I've recreated the user, is there a way to restore their deleted content?  The chat bot was NO HELP at all.

This topic has been closed for replies.
Correct answer SuJoshi

Hi @BrianP_HKP_ 

If you selected the "Permanently delete content" option while removing the account from the admin console, unfortunately, the folder is permanently deleted with no option to retrieve the content.

Here is the help document for more details: https://helpx.adobe.com/enterprise/using/asset-reclamation.html

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
August 9, 2024

Hi @BrianP_HKP_ 

If you selected the "Permanently delete content" option while removing the account from the admin console, unfortunately, the folder is permanently deleted with no option to retrieve the content.

Here is the help document for more details: https://helpx.adobe.com/enterprise/using/asset-reclamation.html

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