Revert to Previous Version of Adobe CC

Forum|Forum|2 years ago
December 19, 2023
3 replies
342 views

My installed version of Adobe CC updated yesterday. Now I'm experiencing issues with the applications I use. I've narrowed down the issue to the Adobe CC update. Is there a way to revert to the previous version and turn off auto-update so that Adobe CC does not update until I'm ready? NOTE: The apps I'm using didn't update, only Adobe CC.

How to

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Peru Bob

Community Expert

Try System restore?

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

kglad

Community Expert

it would take an effort. what problem are you seeing?

P

pgi_greybeardAuthor

Participant

We use some older versions of apps. These now appear to start but then the window disappears (we're using Win10). The app does appear as active in Task Manager, but we can't access it. Scrambling for a workaround, we have found that ending all CC processes via Task Manager allows most users to access the apps. But that approach doesn't work for a couple of users. I have not yet tried uninstalling CC on those machines, but that is probably the next step. Doing a system restore as suggested Peru Bob below is a last resort. If there are instructions for reverting, those would be appreciated.

kglad

Community Expert

who's we? are you the admin of a teams or enterprise subscription?

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