Skip to main content
mccmark
mccmark
Inspiring
September 8, 2023
Question

Roll out of "new" Acrobat Pro DC

  • September 8, 2023
  • 1 reply
  • 320 views

I am the admin for our team, but I am the only one who has not received the "new" version of Acrobat Pro DC, which looks like it started rolling out in June 2023. I have literally every user asking questions about the new interface and I thought they were all smoking crack or something. According to the creative cloud desktop, I have the same version as they do, but mine is the "old version". There is no menu item to "disable new acrobat" for example. 

How do I get on the same version as my users? And why would it roll out to everyone except the admin account?  The problem is the same with my mac version, so I need to force that version to update also. 

Thanks,

Mark

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 9, 2023

    users can reset the interface to the one with which they are familiar.  if they have mac's, they should check view.

     

    windows: click the hamburger menu>disable the new acrobat

    mace: view>disable the new acrobat.

    mccmark
    mccmarkAuthor
    Inspiring
    September 9, 2023

    Thank you. I'd still like to know how I can get the new UI, sooner or later I need to become familiar with it.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 9, 2023

    the new interface is being rolled-out on adobe's schedule.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices