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GilReyesKPF
Participant
August 26, 2016
Answered

RUM failed to download updates for CC 2015.5 from AUSST

  • August 26, 2016
  • 2 replies
  • 1048 views

I have recently deployed cc 2015.5. there has been a few updates after my deployment was built. I have run the RUM on a few machines and it always fails to download the same updates. I have a local AUSST, i have rebuilt the server with the --fresh options and it hasnt help. Below is the RUM log. Is there anything that i am missing.

08/26/16 10:38:03:316 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |

08/26/16 10:38:03:316 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | ##################################################

08/26/16 10:38:03:316 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | ##################################################

08/26/16 10:38:03:316 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Launching the RemoteUpdateManager...

08/26/16 10:38:03:316 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | RemoteUpdateManager version is : 1.9.5.25 (BuildVersion: 1.9.5; BuildDate: Thu May 26 2016 10:30:28 )

08/26/16 10:38:03:324 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | **************************************************

08/26/16 10:38:03:324 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Initializing UpdaterCore Library...

08/26/16 10:38:04:135 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | UpdaterCore library initialized successfully.

08/26/16 10:38:04:136 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | The FFC override url derived from redirection file is ...(http://kpfny-ausst.kpf.com:80/ACC/services/ffc/products/ffc.xml)

08/26/16 10:38:04:191 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimCreateSession

08/26/16 10:38:04:191 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Entering into 'createHDPIMSession'

08/26/16 10:38:04:191 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | new session '{8992BA90-AAE9-40A6-BB17-70FDD092998D}' created

08/26/16 10:38:04:191 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimCreateSession, new session ID is '{8992BA90-AAE9-40A6-BB17-70FDD092998D}'

08/26/16 10:38:04:191 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | **************************************************

08/26/16 10:38:04:191 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Starting UpdaterCore CheckForUpdate...

08/26/16 10:38:07:538 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | CheckForUpdates completed successfully.

08/26/16 10:38:07:538 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | **************************************************

08/26/16 10:38:07:538 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Starting UpdaterCore DownloadUpdates...

08/26/16 10:38:07:580 | [INFO] |  | AAMEE | HUM | HUMSessionManager |  | HUM | 3872 | Entering into 'createHUMSession'

08/26/16 10:38:07:580 | [INFO] |  | AAMEE | HUM | HUMSessionManager |  | HUM | 3872 | new session '{B44034E3-4D91-48E0-B558-585C4A3DFC17}' created

08/26/16 10:38:07:580 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 3872 | Exiting humCreateSession, new session ID is '{B44034E3-4D91-48E0-B558-585C4A3DFC17}'

08/26/16 10:38:13:519 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 3872 | Exiting humDownloadProductFFC with status '1'

08/26/16 10:38:13:646 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 3872 | Exiting humParseProductFFC with status '1'

08/26/16 10:38:13:649 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No dependent product found for installed product (COCM) (1.0) ...

08/26/16 10:38:13:650 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No dependent product found for installed product (CORE) (1.0) ...

08/26/16 10:38:13:650 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No dependent product found for installed product (CORG) (1.0) ...

08/26/16 10:38:13:651 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No dependent product found for installed product (ACR) (9.6) ...

08/26/16 10:38:13:652 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No dependent product found for installed product (COPS) (1.0) ...

08/26/16 10:38:13:652 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No dependent product found for installed product (PSTI) (1.2.0) ...

08/26/16 10:38:13:653 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 3872 | Exiting humGetLatestUpdates with status '1'

08/26/16 10:38:13:654 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 3872 | Found a matching installed product with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...

08/26/16 10:38:13:654 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 3872 | Adding this update to applicable updates set ...

08/26/16 10:38:13:654 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 3872 | Found a matching installed product with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...

08/26/16 10:38:13:654 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 3872 | Adding this update to applicable updates set ...

08/26/16 10:38:13:654 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 3872 | Found a matching installed product with update (PHSP) (17.0) (win64) (17.0.1) (17.0.1.159)...

08/26/16 10:38:13:654 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 3872 | Adding this update to applicable updates set ...

08/26/16 10:38:13:670 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 3872 | Exiting humTerminateSession with status '1'

08/26/16 10:38:13:671 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Following Updates are applicable on the system :

08/26/16 10:38:13:676 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |    (ACR/9.6.1.147/win32)

08/26/16 10:38:13:678 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |    (ILST/20.1.0.174/win64)

08/26/16 10:38:13:680 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |    (PHSP/17.0.1.159/win64)

08/26/16 10:38:13:682 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |

08/26/16 10:38:13:684 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Following Updates are to be downloaded :

08/26/16 10:38:13:687 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |    (ACR/9.6.1.147/win32)

08/26/16 10:38:13:688 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |    (ILST/20.1.0.174/win64)

08/26/16 10:38:13:690 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |    (PHSP/17.0.1.159/win64)

08/26/16 10:38:13:691 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |

08/26/16 10:38:13:695 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | *** Downloading (ACR/9.6.1.147/win32) ...

08/26/16 10:38:13:699 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimDownloadProduct with request <DriverInfo><ProductInfo><SapCode>ACR</SapCode><CodexVersion>9.6.1</CodexVersion><Platform>win32</Platform><BuildVersion>9.6.1.147</BuildVersion><EsdDirectory>C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32</EsdDirectory></ProductInfo><RequestInfo><InstallLanguage>en_US</InstallLanguage><x-api-key>RUM_1_9_5</x-api-key></RequestInfo></DriverInfo>

08/26/16 10:38:13:701 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimDownloadProduct with status '0'

08/26/16 10:38:17:025 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5640 | Populating install data from Application JSON

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5640 | Sorting packages to install

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5640 | Package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) selected for download

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5640 | Package (Name: AdobeCameraRaw8.0All Version: 9.6.1.147) selected for download

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5640 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 9.6.1.147) selected for download

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5640 | Package (Name: AdobeCameraRawProfile8.0All Version: 9.6.0.126) selected for download

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3272 | Starting 'DOWNLOAD' task for Package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126)

08/26/16 10:38:17:026 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3272 | Package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) Download info - DownloadSize: 77163, DownloadPath:'C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32'

08/26/16 10:38:20:337 | [FATAL] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3272 | Fatal Error '125' occurred while download

08/26/16 10:38:20:337 | [FATAL] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3272 | Error occurred in download of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '125'

08/26/16 10:38:20:745 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Failed to download HD media (ACR, 9.6.1), library returned error (125)...

08/26/16 10:38:20:745 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimControlProgress for request type '53469624'

08/26/16 10:38:20:745 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimControlProgress with status '0'

08/26/16 10:38:20:745 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | *** Failed to download (ACR/9.6.1.147/win32) ...

08/26/16 10:38:20:748 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | *** Downloading (ILST/20.1.0.174/win64) ...

08/26/16 10:38:20:751 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Failed to download HD media, another download in progress or library not initialized properly ...

08/26/16 10:38:20:751 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimControlProgress for request type '53470368'

08/26/16 10:38:20:752 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimControlProgress with status '0'

08/26/16 10:38:20:752 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | *** Failed to download (ILST/20.1.0.174/win64) ...

08/26/16 10:38:20:754 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | *** Downloading (PHSP/17.0.1.159/win64) ...

08/26/16 10:38:20:757 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Failed to download HD media, another download in progress or library not initialized properly ...

08/26/16 10:38:20:757 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimControlProgress for request type '53470368'

08/26/16 10:38:20:758 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimControlProgress with status '0'

08/26/16 10:38:20:758 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | *** Failed to download (PHSP/17.0.1.159/win64) ...

08/26/16 10:38:20:761 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Some Updates failed to download ...

08/26/16 10:38:20:765 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | **************************************************

08/26/16 10:38:20:765 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Starting UpdaterCore InstallUpdates...

08/26/16 10:38:20:765 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | No new Updates to be installed ...

08/26/16 10:38:20:771 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | **************************************************

08/26/16 10:38:20:771 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Following Updates failed to Download :

08/26/16 10:38:20:773 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | (ACR/9.6/9.6.1/win32)

08/26/16 10:38:20:775 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | (ILST/20.0.0/20.1.0/win64)

08/26/16 10:38:20:777 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | (PHSP/17.0/17.0.1/win64)

08/26/16 10:38:20:778 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | **************************************************

08/26/16 10:38:20:896 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimControlProgress for request type '53470368'

08/26/16 10:38:20:897 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimControlProgress with status '0'

08/26/16 10:38:20:897 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Inside hdpimTerminateSession

08/26/16 10:38:21:205 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 3872 | Exiting hdpimTerminateSession, successfully closed session '0'

08/26/16 10:38:21:209 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | ##################################################

08/26/16 10:38:21:209 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | Ending the RemoteUpdateManager Return Code (2)

08/26/16 10:38:21:209 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | ##################################################

08/26/16 10:38:21:209 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 | ##################################################

08/26/16 10:38:21:209 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 3872 |

08/26/16 10:40:45:139 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |

08/26/16 10:40:45:139 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | ##################################################

08/26/16 10:40:45:139 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | ##################################################

08/26/16 10:40:45:139 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Launching the RemoteUpdateManager...

08/26/16 10:40:45:139 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | RemoteUpdateManager version is : 1.9.5.25 (BuildVersion: 1.9.5; BuildDate: Thu May 26 2016 10:30:28 )

08/26/16 10:40:45:150 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | **************************************************

08/26/16 10:40:45:150 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Initializing UpdaterCore Library...

08/26/16 10:40:45:471 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | UpdaterCore library initialized successfully.

08/26/16 10:40:45:472 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | The FFC override url derived from redirection file is ...(http://kpfny-ausst.kpf.com:80/ACC/services/ffc/products/ffc.xml)

08/26/16 10:40:45:474 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimCreateSession

08/26/16 10:40:45:474 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Entering into 'createHDPIMSession'

08/26/16 10:40:45:474 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | new session '{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}' created

08/26/16 10:40:45:474 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimCreateSession, new session ID is '{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}'

08/26/16 10:40:45:474 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | **************************************************

08/26/16 10:40:45:474 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Starting UpdaterCore CheckForUpdate...

08/26/16 10:40:51:287 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | CheckForUpdates completed successfully.

08/26/16 10:40:51:287 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | **************************************************

08/26/16 10:40:51:287 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Starting UpdaterCore DownloadUpdates...

08/26/16 10:40:51:289 | [INFO] |  | AAMEE | HUM | HUMSessionManager |  | HUM | 4436 | Entering into 'createHUMSession'

08/26/16 10:40:51:289 | [INFO] |  | AAMEE | HUM | HUMSessionManager |  | HUM | 4436 | new session '{54CFE69F-3748-424F-8A0D-60423D676FFF}' created

08/26/16 10:40:51:289 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 4436 | Exiting humCreateSession, new session ID is '{54CFE69F-3748-424F-8A0D-60423D676FFF}'

08/26/16 10:40:59:267 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 4436 | Exiting humDownloadProductFFC with status '1'

08/26/16 10:40:59:499 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 4436 | Exiting humParseProductFFC with status '1'

08/26/16 10:40:59:503 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No dependent product found for installed product (COCM) (1.0) ...

08/26/16 10:40:59:503 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No dependent product found for installed product (CORE) (1.0) ...

08/26/16 10:40:59:531 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No dependent product found for installed product (CORG) (1.0) ...

08/26/16 10:40:59:532 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No dependent product found for installed product (ACR) (9.6) ...

08/26/16 10:40:59:533 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No dependent product found for installed product (COPS) (1.0) ...

08/26/16 10:40:59:535 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No dependent product found for installed product (PSTI) (1.2.0) ...

08/26/16 10:40:59:536 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 4436 | Exiting humGetLatestUpdates with status '1'

08/26/16 10:40:59:537 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 4436 | Found a matching installed product with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...

08/26/16 10:40:59:537 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 4436 | Adding this update to applicable updates set ...

08/26/16 10:40:59:537 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 4436 | Found a matching installed product with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...

08/26/16 10:40:59:537 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 4436 | Adding this update to applicable updates set ...

08/26/16 10:40:59:537 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 4436 | Found a matching installed product with update (PHSP) (17.0) (win64) (17.0.1) (17.0.1.159)...

08/26/16 10:40:59:537 | [INFO] |  | AAMEE | HUM | HUMInterface |  |  | 4436 | Adding this update to applicable updates set ...

08/26/16 10:40:59:553 | [INFO] |  | AAMEE | HUM | HUMInterface |  | HUM | 4436 | Exiting humTerminateSession with status '1'

08/26/16 10:40:59:554 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Following Updates are applicable on the system :

08/26/16 10:40:59:558 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |    (ACR/9.6.1.147/win32)

08/26/16 10:40:59:559 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |    (ILST/20.1.0.174/win64)

08/26/16 10:40:59:561 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |    (PHSP/17.0.1.159/win64)

08/26/16 10:40:59:563 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |

08/26/16 10:40:59:566 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Following Updates are to be downloaded :

08/26/16 10:40:59:569 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |    (ACR/9.6.1.147/win32)

08/26/16 10:40:59:571 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |    (ILST/20.1.0.174/win64)

08/26/16 10:40:59:572 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |    (PHSP/17.0.1.159/win64)

08/26/16 10:40:59:574 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |

08/26/16 10:40:59:577 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | *** Downloading (ACR/9.6.1.147/win32) ...

08/26/16 10:40:59:581 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimDownloadProduct with request <DriverInfo><ProductInfo><SapCode>ACR</SapCode><CodexVersion>9.6.1</CodexVersion><Platform>win32</Platform><BuildVersion>9.6.1.147</BuildVersion><EsdDirectory>C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32</EsdDirectory></ProductInfo><RequestInfo><InstallLanguage>en_US</InstallLanguage><x-api-key>RUM_1_9_5</x-api-key></RequestInfo></DriverInfo>

08/26/16 10:40:59:582 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimDownloadProduct with status '0'

08/26/16 10:41:03:251 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5184 | Populating install data from Application JSON

08/26/16 10:41:03:252 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5184 | Sorting packages to install

08/26/16 10:41:03:252 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5184 | Package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) selected for download

08/26/16 10:41:03:252 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5184 | Package (Name: AdobeCameraRaw8.0All Version: 9.6.1.147) selected for download

08/26/16 10:41:03:252 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5184 | Package (Name: AdobeCameraRaw8.0All-x64 Version: 9.6.1.147) selected for download

08/26/16 10:41:03:252 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5184 | Package (Name: AdobeCameraRawProfile8.0All Version: 9.6.0.126) selected for download

08/26/16 10:41:03:252 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5472 | Starting 'DOWNLOAD' task for Package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126)

08/26/16 10:41:03:253 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5472 | Package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) Download info - DownloadSize: 77163, DownloadPath:'C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32'

08/26/16 10:41:07:002 | [FATAL] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5472 | Fatal Error '125' occurred while download

08/26/16 10:41:07:002 | [FATAL] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 5472 | Error occurred in download of package (Name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '125'

08/26/16 10:41:07:389 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Failed to download HD media (ACR, 9.6.1), library returned error (125)...

08/26/16 10:41:07:389 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimControlProgress for request type '8107312'

08/26/16 10:41:07:389 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimControlProgress with status '0'

08/26/16 10:41:07:389 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | *** Failed to download (ACR/9.6.1.147/win32) ...

08/26/16 10:41:07:393 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | *** Downloading (ILST/20.1.0.174/win64) ...

08/26/16 10:41:07:396 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Failed to download HD media, another download in progress or library not initialized properly ...

08/26/16 10:41:07:396 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimControlProgress for request type '8107312'

08/26/16 10:41:07:396 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimControlProgress with status '0'

08/26/16 10:41:07:396 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | *** Failed to download (ILST/20.1.0.174/win64) ...

08/26/16 10:41:07:399 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | *** Downloading (PHSP/17.0.1.159/win64) ...

08/26/16 10:41:07:402 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Failed to download HD media, another download in progress or library not initialized properly ...

08/26/16 10:41:07:402 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimControlProgress for request type '8107312'

08/26/16 10:41:07:402 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimControlProgress with status '0'

08/26/16 10:41:07:402 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | *** Failed to download (PHSP/17.0.1.159/win64) ...

08/26/16 10:41:07:405 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Some Updates failed to download ...

08/26/16 10:41:07:410 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | **************************************************

08/26/16 10:41:07:410 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Starting UpdaterCore InstallUpdates...

08/26/16 10:41:07:410 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | No new Updates to be installed ...

08/26/16 10:41:07:415 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | **************************************************

08/26/16 10:41:07:415 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Following Updates failed to Download :

08/26/16 10:41:07:417 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | (ACR/9.6/9.6.1/win32)

08/26/16 10:41:07:419 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | (ILST/20.0.0/20.1.0/win64)

08/26/16 10:41:07:421 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | (PHSP/17.0/17.0.1/win64)

08/26/16 10:41:07:423 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | **************************************************

08/26/16 10:41:07:443 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimControlProgress for request type '8105576'

08/26/16 10:41:07:444 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimControlProgress with status '0'

08/26/16 10:41:07:444 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Inside hdpimTerminateSession

08/26/16 10:41:08:292 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  | HDPIM | 4436 | Exiting hdpimTerminateSession, successfully closed session '0'

08/26/16 10:41:08:296 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | ##################################################

08/26/16 10:41:08:296 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | Ending the RemoteUpdateManager Return Code (2)

08/26/16 10:41:08:296 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | ##################################################

08/26/16 10:41:08:296 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 | ##################################################

08/26/16 10:41:08:296 | [INFO] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 4436 |

    This topic has been closed for replies.
    Correct answer GilReyesKPF

    For those interested, the solution was adding a wildcard MIME Type as explain on here Installing AUSST 4.0 on Windows Server 2012 R2

    Thank you

    2 replies

    GilReyesKPF
    GilReyesKPFAuthorCorrect answer
    Participant
    August 30, 2016

    For those interested, the solution was adding a wildcard MIME Type as explain on here Installing AUSST 4.0 on Windows Server 2012 R2

    Thank you

    alisterblack
    Inspiring
    August 29, 2016

    Please check the troubleshooting steps in the following document which has recently been updated.

    Using the Adobe Update Server Setup Tool (AUSST)