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Participant
Sep 14, 2020 1:55 PM UTC
Answered

school account access

I'm trying to log into my school account with enterprise, but its not showing that option when i enter my schools e-mail. How do I get that fixed?

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SuJoshiCorrect answer
Community Manager
Sep 14, 2020 5:06 PM UTC

Hello Brit,

Your account is only added with federated ID so when you will enter the complete email address, it will directly redirect you to your college page. Currently, there is no creative cloud license is assigned or active under your account. Kindly contact your internal IT team to get clarification on it.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
Sep 14, 2020 5:06 PM UTC

Hello Brit,

Your account is only added with federated ID so when you will enter the complete email address, it will directly redirect you to your college page. Currently, there is no creative cloud license is assigned or active under your account. Kindly contact your internal IT team to get clarification on it.

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