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September 14, 2020
Answered

school account access

  • September 14, 2020
  • 1 reply
  • 359 views

I'm trying to log into my school account with enterprise, but its not showing that option when i enter my schools e-mail. How do I get that fixed?

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Correct answer SuJoshi

Hello Brit,

Your account is only added with federated ID so when you will enter the complete email address, it will directly redirect you to your college page. Currently, there is no creative cloud license is assigned or active under your account. Kindly contact your internal IT team to get clarification on it.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
September 14, 2020

Hello Brit,

Your account is only added with federated ID so when you will enter the complete email address, it will directly redirect you to your college page. Currently, there is no creative cloud license is assigned or active under your account. Kindly contact your internal IT team to get clarification on it.