sent invitation to join, user can accept

Hi

I have sent an invitation to a user, fine, email turns up, click on "Accpt Invitation", fine, web page opens

the "Join <name> in the creative cloud" pops up and the the numbers 1 & 2, but no where to accept invitation

could some one please assist

Kevin

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Correct answer Romsinha-9KMEUt

Hi Kevin Parrott,

Please try a different browser.

Regards,

Romit Sinha

Known Participant

Hi,

Recently, I worked with students who had the same problem : they couldn't confirm their invitation and have access to my files.

I sent an inivtation to myself (via another account and another email adress) to make a try.

It doesn't seem to work for me either : in my case, the web page opens but nothing particular happens. I tried on Firefox and Explorer.

Do you have another idea in mind?

Best,

Ecureuil Fou

Adobe Employee

Please try a different browser.

Regards,

Romit Sinha

Inspiring

hI Romit

Itried with safari and firefox (both are upto date) on and of yesterday, and had no joy, until

mid to late afternoon yesterday when finally the acceptance boxs appeared, quite strange, problem

all fixed.

Kevin

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