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joec68465624
joec68465624
Participant
December 1, 2018
Question

Serial numbers for CC 2018 have expired, how do we deploy new licenses?

  • December 1, 2018
  • 1 reply
  • 6113 views

The situation at our school is dire. Even though we are fully paid, we have received notification that our license has expired. What an incredible waste—of time, or manpower, and of energy.

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 3, 2018

    Branching to a new discussion.

    Joec68465624, which Adobe CC applications are indicating that your license has expired?  If your school is using Serial Number deployment then those serial numbers were set to expire on November 30, 2018.  You will want to work with your Creative Cloud admin to obtain an updated serial number.

    joec68465624
    joec68465624Author
    Participant
    December 3, 2018

    We were told that we would need to switch from a serial license to an individual user / device license. We spent the weekend uninstalling CC on every workstation and reinstalling only the 2018 apps. Very frustrating.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    December 3, 2018

    Joec68465624, I am sorry, can you please clarify what is occurring.  Were you able to apply the device licenses to the CC2018 applications successfully?

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