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Participating Frequently
November 29, 2017
Answered

Serialized CCE license denied.

  • November 29, 2017
  • 1 reply
  • 1099 views

Photoshop device licenses will be rejected.

If you look at the console, you still have one license available.

Why does the message below appear?

License denied.

Adobe Photoshop CC has been licensed on this device.

Contact your administrator to serialize this device again and add it to the Photoshop pool.

If your administrator has already done this step, please try again in 15 minutes.

This topic has been closed for replies.
Correct answer Tanusree

Hi,

Please refer License Denied on Device License computer that was re-imaged

License Denied: Is physical location really needed to"re-serialize this device and add it back to the Complete pool"?

If still doesn't work, you may need to contact our support

please open this link Contact Customer Care and click on Sign in.

Use your Adobe ID and the password to sign in.

Then choose an option with which you are experiencing the issue.

Select the type of issue and scroll down the screen.

Click on "show me my contact options" and choose chat or Phone option provided below.

You may also refer this link: Reach us by phone

1 reply

Tanusree
TanusreeCorrect answer
Participating Frequently
November 29, 2017

Hi,

Please refer License Denied on Device License computer that was re-imaged

License Denied: Is physical location really needed to"re-serialize this device and add it back to the Complete pool"?

If still doesn't work, you may need to contact our support

please open this link Contact Customer Care and click on Sign in.

Use your Adobe ID and the password to sign in.

Then choose an option with which you are experiencing the issue.

Select the type of issue and scroll down the screen.

Click on "show me my contact options" and choose chat or Phone option provided below.

You may also refer this link: Reach us by phone