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February 16, 2017
Answered

Setting adobe DC as default

  • February 16, 2017
  • 2 replies
  • 352 views

Hi, we are an office of 16 people. Everyone has a license for Adobe Acrobat DC, and there are 2 licenses to creative cloud (which is used for Photoshop & InDesign mainly).  The team share these licenses as these products are not used daily/regularly.

We have been having login/logout problems. Basically I want the default product to the Adobe DC on everyone's PC, and if they need tp use Photoshop/InDesign they should login and logout accordingly. However, whenever someone uses the creative cloud product, they are then requested to login again to Adobe DC. This is a bit of a pain for staff who constantly find themselves logging in/logging out of things,

Is there a way I can set adobe DC as the default product when working with pdfs? I want them to be separate. I want staff to login to creative cloud when they need it, but not mess up their login/use of adobe DC which is used more on a regular basis.

Regards,

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    Acrobat DC and Creative Cloud share the same underlying licensing framework for Named User entitlement. They both draw on the same Adobe ID sign in to determine entitlement to use the applications.So this would be expected behaviour.

    Regarding multiple users sharing two Adobe ID's I would refer you to the CC FAQ:

    "activation is limited to two machines per individual associated with the membership"

    Licensing FAQ: Can I install Creative Cloud on more than one computer?

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 17, 2017

    Hi,

    Acrobat DC and Creative Cloud share the same underlying licensing framework for Named User entitlement. They both draw on the same Adobe ID sign in to determine entitlement to use the applications.So this would be expected behaviour.

    Regarding multiple users sharing two Adobe ID's I would refer you to the CC FAQ:

    "activation is limited to two machines per individual associated with the membership"

    Licensing FAQ: Can I install Creative Cloud on more than one computer?

    kglad
    Community Expert
    Community Expert
    February 16, 2017

    if you have 2 individual user licenses, they are not to shared.

    if you have a team or enterprise license, why do you have 2?

    [moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS]