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Known Participant
January 8, 2013
Question

Setting up AUSST problems

  • January 8, 2013
  • 2 replies
  • 1810 views

Hi all

I've recently set up an AUSST on a windows platform with ISS7. I followed the below guide. The webserver appears to be working fine. I have done the check suggested in the documentation and I am able to browse all the files on the server. Everything seems to work until AAMEE 3.1 attempts to communicate with the server. The error recieved is "The server is not responding" when creating a package.

To create an overrides file I used AUSST, I've checked what was produced and the IP address, ports and URLs are all correct.

My first question is, will AAMEE 3.1 use the overrides file when creating a package to access the local update server when making the CS6 package instead of the adobe update server?

My next question is, does anyone know why I wouldnt be able to access the server to download the updates?

My last question is, How does RUM work with CS6? I have watched a video on AdobeTV but it didnt give a good explanation about how to use it or where to get it from.

http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/devnet/creativesuite/pdfs/AUSST-technote.pdf

Kind Regards,

Ian

This topic has been closed for replies.

2 replies

MHSTECHSAuthor
Known Participant
January 14, 2013

I've managed to find the problem. I used resource monitor to check what the PC was doing when I tried to download the inital updates. AAMEE was trying to download from the original IP address of the server rather than the address in the over rides file. so, I tried to flush the DNS of the client which didnt work. I ended up having to redownload the adobe media and AAMEE, there must be something that is cached within these files which is acted on before the overrides.

Hope this may help someone in the future. Took me ages to spot this.

biswas_abhishek
Participating Frequently
January 15, 2013

Good to know that the problem is resolved at your side.

Thanks,
Abhishek | abhishek.biswas@adobe.com

MHSTECHSAuthor
Known Participant
January 11, 2013

Instead of a shamless bump. Would anyone be able to share with me how and where I should be channging the web.config file?

i.e

is it the local one on c:/ or the one located within my website directory?

MHSTECHSAuthor
Known Participant
January 14, 2013

Any staff care to weigh in?