Shared CC Libraries for Teams not working

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Hi everyone

Two weeks ago our CC Libraries in our Teams account stopped synchoronizing between users.
The work around at the moment involves an export of the Library and local import for each user.

I find conflicting information on Adobe whether this feature is no longer available or not to teams accounts. Any advice?

Thanks

kgladCorrect answer

Community Expert

By reset, you mean keep up to date?

no.

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

kglad

Community Expert

the local sync folder is the only part of adobe's cc files that no longer sync'd.

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M

MPW_Verwaltung_SchweizAuthor

Participating Frequently

Hello,
Not sure I understand where to save the libraries then - I put them into CC Libraries via the Cloud - currently I can only mark them as personal and sharing does not work.

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kglad

Community Expert

cc libraries should still sync. have you all reset your cc desktop apps?

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