Shared Device Licensing

Hi,

The Shared Device Licensing FAQ says it's not possible to install this license on a virtual machine. But what about a VDI? I found this Adobe page about VDI and I got confused:

https://helpx.adobe.com/enterprise/using/creative-cloud-deployment-on-vdi.html

I manage a fairly large amount of student access Macs and PCs at a university.

Adobe's move a few years ago to go away from serialized CC deployments, to the SDL model, was horrible then, and still is now.

It has caused, and continues to cause major support headaches every semester, when new students and faculty having to be walked through the process of having login to use any of the CC apps - whether via an Adobe, Google, Facebook, or Apple account.  It's not quite as bad for our faculty, as they're federated and can use their AD login credentials to access the software.  Our students though are not federated (our university could not justify the high cost of student federation), and that causes major confusion in and of itself.  There are some students who have created personal Adobe IDs using their university student emails, which causes even more confustion, as it then gets falsely perpetuated every semeseter within the classes that some students' university IDs work to access Adobe, and some don't, and the ones that don't must have broken accounts.  This all takes place within the first month, to month-and-a-half of EVERY semester - even with custom, easy-to-follow documentation.

Users accessing SDL software should NOT have to login to use it, and this model has made supporting Adobe CC much more difficult in lab and classroom environments.

The users that may have Adobe cloud-based content including paid subscriptions, already know how to access it from SDL computers by logging into the CC app itself if they need to.  The rest that don't have subscriptions (and have to create free, private Adobe IDs (WHICH NO LONGER GIVES THEM FREE ADOBE CLOUD STORAGE) or are using a Google, FB, or Apple ID) are often confused, and put off by the fact they need to jump through these hoops to use software that the university has already paid for, and is licensed to the computer.

The decision for Adobe to require logins for the use of SDL installations seems (to me) to have been made in a vacuum.

I really wish Adobe would allow for the use of SDL apps without REQUIRING any sort of login, and having the option available via the CC app for users to login with their Adobe IDs if they so choose, to be able to access personal CC content from within the SDL apps.

Thanks for allowing me to vent, and I wish everyone a happy and healthy 2022.

Hi, we're still on the old licensing model assigned to each device. I'm keen to update the software and migrate to the new licensing so have setup the Adobe Identity Management app in our Azure. Now I'm worried about migrating all licensing to the new model for testing. Is there some way to do a partial migration or can we roll back if we run into major issues?

Hi,

We have some lab machines with SDL installed. Would we be able to allow students to remote control these machines and use Adobe with the SDL license? To clarify this isn't a multiuser setup like RDS or VDI - it's just students using the machines they would normally be sitting in front of, but via a remote connection, such as VNC or more like HP RGS.

Thanks 

Can you use the signature feature on a shared device licensed machine?

Hallo,

We use multiple email addresses (e.g. @example.com and @examplecloud.com) at educational environment. We want to let the student and staff know that is only possible to login with only one email address (a google Gsuite address). Would it be possible to edit the text in the image (see highlight)? And if it is not, I would like to have a option to add some extra text. In this extra text box I can explain what to do if they want to use an Adobe product.

Otherwise my helpdesk employees are going to have a hard time explaining to everybody that:
the need to sign-in and only with a specific email address.

Question about scratch disks.  We have an iMac lab with machines that have only 500 GB drives.  The image is huge as it contains all the Mac apps, office, Adobe CC etc, plus Windows Parallels with a sizeable VM.  The disk is also partitioned off to have a 150 GB data drive where students can store some data as the main drive is frozen with deep freeze.  As students start using Adobe CC (usually photoshop), they very soon get messages the drive is out of space. Often they will get a message "Could not initialized Photoshop because the scratch disks are full."  I've tried redirecting the scratch disks to the data drive, but, you can only do that if you are signed in.  So, will this setting keep if I log out and another user logs in?  If not, how do you change that setting globally, no matter who is logged in?  And if you can't change it globally, how much space do the scratch disks need for the suite to run properly?

hi we have 6 labs in college with some 30 windows stations with Adobe CC

we recently moved to Shared Device License, and solved federated loging for each student(user) using the college email.

Has anybody used XD in this envionment?

we create a basic image with all the sofware needed in the LAB, Use Microdoft SysPrep and deploy the im age to all the labs computer,now it is impossible to use or Run SysPrep as Adobe XD is an UWP app

The half solution i found is to deploy the lab without ADOBE XD, and then isnsalling XD in each machine logged as a local user (with the machine name) then the student can log to the adobe APP with it's user and use adobe xd and the other CC applications

The problem is the if the student logs to the machine user he won't get his windows roaming profile (my documents, desktop, etc)

he won't be able to submit exams results as network dirves for this porpuse appear only as the user logs with his roaming profile.

users don't have privileges to install apps (and the computers are write protected -with deepfreeze)

Are there plans to update the Admin Console so that machines with Shared Device Licenses deployed to them are visible in the Console? Those computers were were viewable in the Console prior to the move to SDL, but currently computers that are consuming a device license can only be viewed after downloading the Console Report in CSV form. Even that's difficult to find -- its in a tiny, hidden dropdown menu on the SDL licenses page. Please make licensed devices visible in the console again.  

We have just moved to Shared Device Licensing CC, but the instructors in the graphic design computer lab are really annoyed that the app versions in Shared Device Licensing are not as new as the ones they have with their User licenses. 

Is there a release schedule of app updates for Shared Device Licensing, and could you share this information?