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Help5F91
Participant
November 17, 2021
Question

Sharing Library

  • November 17, 2021
  • 1 reply
  • 200 views

I have a personal account and a business account under one email address. My creative cloud library is found on my personal account which is now unlicensed so I cannot access the library.

 

If I renew my license, share the library (maybe export/import?) from the personal account to the business account, will I still have access to the library after the personal account loses its license? 

 

Is library sharing permanent? If the main account that shares the library is deleted, what happens to the library that

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    1 reply

    RGO_MAKER Lab
    RGO_MAKER Lab
    Participating Frequently
    November 23, 2021

    I'm interested in knowing this too. I lost access to my business account library. I'm also unable to open and edit Illustrator files (despite paying for an ongoing license which is in good standing). So this is now impacting several of my work projects. I want to move my entire work library onto my personal account and only access my personal account for work since there are endless problems that require IT Admin intervention and our IT Admin do not typically respond to our requests. The entire experience of working with Adobe Cloud in an Enterprise setting leave much to be desired.

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