Skip to main content
S
sistemas_7650
Participant
July 2, 2025
Answered

Sign in Adobe Cloud every time

  • July 2, 2025
  • 2 replies
  • 373 views

I have Adobe Creative Cloud installed on several PCs. On two of them, every time I restart the PC or log in with a different Windows user, I have to sign in to Adobe Creative Cloud again. This has been happening since around April. All software is up to date. Why is this happening?

Correct answer kglad

i don't know.  but you may be abel to remedy by going to https://account.adobe.com and signing out of all devices.  you might also note if the same device is listed more than once, though that may not be meaningful.

 

then sign into your two preferred devices and see if you have problem.

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 2, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 2, 2025

i don't know.  but you may be abel to remedy by going to https://account.adobe.com and signing out of all devices.  you might also note if the same device is listed more than once, though that may not be meaningful.

 

then sign into your two preferred devices and see if you have problem.

S
sistemas_7650Author
Participant
July 7, 2025

We already tried that more than once, but it didn't work.

And yes, sometimes we have the same device listed more than once.

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 7, 2025

who's "we"?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices